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Support

Please refer to our FAQ's Section first. If you have any other questions or concern please fill out the form below.

FAQ's

Please check our FAQ's Section. If you have any other questions or concerns, drop us a message by filling out the below form.

Q: How accurate is How am I Driving?

A: As how am I Driving depends on your device capabilities, we are no in total control of your device sensors, so How am I Driving is as accurate as your device sensors allow it to be. After many tests we determined that how am I Driving is at least 95% accurate when your radio signal, GPS or other device sensors are working at its best.

Q: Do my points expire?

A: No. You collect your points, and you can use them whenever you want.

Q: Are my points transferable?

A: No, your points are not transferable.

Q: How are my points calculated?

A: Depending on the speed limit on a certain street, how am I driving take a sample of your current speed and compares it with the speed limit of the street you’re traveling on every 2 to 5 minutes. If your speed is the same or less than 5 mph above, you will be earning 100 points. If your speed is between 5 and 7 mph above the speed limit, you will be earning only 30 points. If your speed is greater than 7 mph above the speed limit you will lose 50 points. In the case of accelerations or braking events, you will lose 200 points.

Q: How do I receive my gift card redeem code?

A: After you confirm the gift card and amount you want, How am I driving will be texting you the redeem code to the phone linked to your account. Just follow the redeem instructions and enjoy your prize.

Q: Should I set if I'm the driver or the passenger after I receive the notification that a trip has started?

A: "How am I Driving" gives you up to 2 minutes to let it know wether you are the driver or the passenger. If you are the driver you don't have  to set it each time you start a trip since "How am I Driving" automatically set you as the driver. If you are the passenger you should set it on each trip.

Q: If I'm the passenger, "How am I Driving" calculate my points?

A: No, if you set that you are the passenger on a certain trip within 2 minutes after you started traveling, "How am I Driving" stops calculating your driving and your points and won't record that trip.

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